We build the software Indian businesses run on.
A software company in North Bengal. We design, build, host and support our own products — nothing resold, nothing handed over and abandoned.
A shared team inbox on the official WhatsApp Business API, with contacts, pipelines and campaigns attached.
Visit Instant
In development: a reading and writing platform for long-form pieces — somewhere to publish human stories and ideas, and somewhere to read them.
What it isBuilt for the businesses that keep India moving.
From a neighbourhood clinic to a national D2C brand, our products are shaped by the sectors that serve India every day.
Health care
Appointments and reminders, without the phone tag.
Retail and D2C
Order questions answered at national volume.
Real estate
Site visits booked and followed up in one thread.
Finance
Statements and reminders that actually get read.
Education
Admissions enquiries answered the day they arrive.
Hospitality
Bookings, menus and table enquiries in one place.
Logistics
Delivery updates customers do not have to chase.
Local services
Every enquiry routed to whoever is free.
“Made in India” is where we come from.
“Made for India” is how we work.
Priced in rupees. Priced honestly.
No dollar billing, no hidden markups, no features locked behind enterprise calls. Our pricing works for a two-person shop in Indore and a hundred-person brand in Bengaluru.
Mobile before desktop
Most of India meets the internet on a phone. We design for that screen first — and for networks that aren't always perfect.
Support in your time zone
Real people, working IST hours, in English and Hindi. No tickets routed across oceans.
Built for here, not for export
Our roadmap is shaped by the businesses and writers who use our products here, not by a market we're trying to impress abroad.
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We build products, not one-off projects
Everything we ship is software we own, version and keep running. That means a customer gets improvements they did not pay for separately, and a roadmap that outlives whoever wrote the first version.
Made in India. Made for India. Not an offshore office building somebody else's product. Not a foreign tool with a rupee price bolted on afterwards. Built in North Bengal, hosted inside the country, and designed for how business here actually gets done.
Hear from the power users of Instant
Teams running their bookings, enquiries and follow-ups through one shared WhatsApp number — and what changed once they did.
Catering enquiries, menus and bookings — all on one WhatsApp number, answered by whoever on the team is free.
Frequently asked questions
What does Nebkern Technology do?
Nebkern Technology is a software company that designs, builds, hosts and supports its own products for Indian businesses. Its flagship product is Instant, sales and support on the official WhatsApp Business API, with an AI agent, Ask Maya, built in.
Where is Nebkern Technology based?
In Siliguri, West Bengal, India. The company builds and supports its products from North Bengal.
Is Nebkern an official Meta Tech Provider?
Yes. Nebkern Technology is an official Meta Tech Provider. That is its own integration with the WhatsApp Business Platform, Instagram and Messenger, so a business connects directly rather than through a third party's account.
Where is customer data stored?
Instant's workspace data is hosted in Mumbai, India (ap-south-1). Meta processes message data on its own infrastructure under its own terms, which is unavoidable on any WhatsApp Business Platform product. The Subprocessor List names every provider involved.
Does Nebkern take on custom software projects?
Nebkern builds and maintains its own products rather than one-off client projects, so improvements reach every customer instead of a single handed-over codebase. If your business has a problem none of our products solve yet, we would still like to hear about it.
How is the company registered?
Nebkern Technology is a sole proprietorship based in Siliguri, West Bengal, India, with Udyam (MSME) registration number UDYAM-WB-06-0069607.
Whether that is one of the products we already run or something nobody has built properly for India yet — we would rather hear the problem than pitch you a solution. Write to us and you will reach an engineer, not a queue.